Controller
The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:
Ger-Warenservice
[FULL LEGAL NAME]
[STREET AND HOUSE NUMBER]
[POSTAL CODE AND CITY]
Germany
Phone: +49 176 40462224
Email: [YOUR BUSINESS EMAIL ADDRESS]
General Information on Data Processing
We process personal data only to the extent necessary to provide a functional website, respond to enquiries, prepare business offers and provide our sourcing, export and coordination services.
Personal data means any information relating to an identified or identifiable natural person. This may include, for example, names, contact details, IP addresses and information submitted as part of a business enquiry.
Processing is carried out only where a legal basis exists under the GDPR, including consent, contractual or pre-contractual necessity, compliance with legal obligations or legitimate interests.
Website Access and Server Log Files
When you access this website, technical information may automatically be transmitted by your browser to the server hosting the website. This information may be stored temporarily in server log files.
The processed information may include the IP address of the requesting device, date and time of access, requested page or file, referrer URL, browser type and version, operating system and the status of the server response.
The processing of this technical information serves the purposes of securely delivering the website, maintaining technical stability, detecting misuse and ensuring the security of our information systems.
Where the processing is necessary for these purposes, the legal basis is Article 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable and technically reliable operation of the website.
Business Enquiries and Communication
If you contact us regarding product sourcing, export services, logistics coordination or another business matter, we process the information you provide in order to handle and respond to your enquiry.
Depending on the nature of your enquiry, this may include your name, company name, telephone number, email address, target market, requested brands or products, approximate order volume and the content of your communication.
Where communication takes place in connection with the initiation or performance of a contract, processing is based on Article 6(1)(b) GDPR. In other cases, processing may be based on Article 6(1)(f) GDPR and our legitimate interest in efficiently handling business communication and enquiries.
Communication via WhatsApp
Our website provides links that allow you to contact us through WhatsApp. When you click such a link, you leave our website and are redirected to the WhatsApp service.
If you communicate with us via WhatsApp, the data you provide, including your telephone number, profile information visible to us and message content, may be processed for the purpose of handling your enquiry and conducting business communication.
Depending on the nature of the communication, processing is based on Article 6(1)(b) GDPR for contractual or pre-contractual measures or Article 6(1)(f) GDPR for efficient business communication.
Please note that the provider of WhatsApp may process data independently in accordance with its own privacy information and technical infrastructure. This may include processing outside the European Economic Area where the applicable legal requirements for international data transfers are met.
Export Questionnaire
Our website may provide an interactive questionnaire designed to help users structure an export enquiry and identify relevant service requirements.
The questionnaire may process information such as business type, destination market, requested products, approximate order size, required support level and optional contact information.
According to the current technical design of the questionnaire, answers are processed locally in the user's browser and are not transmitted to us merely by completing the questionnaire.
Data is transmitted only when the user actively chooses to send the prepared enquiry through the provided communication channel. The applicable data processing rules for that communication channel then apply.
Web Fonts
This website may use externally hosted web fonts to ensure consistent and visually coherent presentation across different devices and browsers.
If fonts are loaded directly from an external provider when the website is accessed, technical connection data, including the user's IP address, may be transmitted to that provider.
The specific legal basis and any applicable consent requirements depend on the technical implementation of the website and whether fonts are loaded locally or from external servers.
To reduce external data transfers, web fonts can alternatively be hosted locally on the website server.
Cookies and Similar Technologies
Websites may use cookies or similar technologies to store or retrieve information on a user's device. Some technologies are technically necessary for the operation of a website, while others may serve analytics, personalisation or marketing purposes.
Where consent is legally required for the use of a technology or the subsequent processing of personal data, such processing should take place only after valid consent has been obtained.
Any consent granted may be withdrawn for the future. Technologies that are strictly necessary for providing a service explicitly requested by the user may be used where legally permitted without consent.
Recipients of Personal Data
Personal data is disclosed to third parties only where this is necessary for providing our services, processing an enquiry, fulfilling contractual obligations, complying with legal requirements or where another valid legal basis exists.
Depending on the individual business process, recipients may include hosting providers, communication service providers, logistics partners, freight forwarders, professional advisers, public authorities or other service providers involved in fulfilling a request or contract.
Where service providers process personal data on our behalf, appropriate contractual arrangements are used where required by law.
International Data Transfers
Certain service providers or communication platforms may process personal data in countries outside the European Union or the European Economic Area.
Where such transfers occur, they are carried out only where the requirements of Chapter V of the GDPR are met, for example on the basis of an adequacy decision, appropriate safeguards such as standard contractual clauses or another legally recognised transfer mechanism.
Storage Period
We store personal data only for as long as necessary for the purpose for which it was collected or for as long as statutory retention obligations require.
Business communication may be retained for the duration necessary to process the enquiry, conduct the business relationship and comply with applicable commercial, tax or other legal retention obligations.
Once the relevant purpose no longer applies and no statutory retention obligation or other legal basis requires continued storage, the data will be deleted or anonymised.
Your Rights Under the GDPR
Subject to the applicable legal requirements, you may have the following rights regarding your personal data:
Right of access
Article 15 GDPR
Right to rectification
Article 16 GDPR
Right to erasure
Article 17 GDPR
Restriction of processing
Article 18 GDPR
Data portability
Article 20 GDPR
Right to object
Article 21 GDPR
Where processing is based on consent, you also have the right to withdraw your consent at any time with effect for the future. The lawfulness of processing carried out before withdrawal remains unaffected.
Right to Lodge a Complaint
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent data protection supervisory authority.
You may generally contact the supervisory authority responsible for your habitual residence, place of work or the location of the alleged infringement.
Data Security
We take appropriate technical and organisational measures designed to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
Security measures are reviewed and adapted where appropriate in light of technological developments, the nature of the processing and the associated risks.
Changes to this Privacy Policy
We may update this Privacy Policy where necessary to reflect changes to our website, services, technical systems or applicable legal requirements.
The version published on this website is the version currently applicable to use of the website.
Last updated: July 2026